Build a flow

Read what the lookup returns, build a flow that uses the entity you made, then compare it with the full demo flow.

You have an entity. This section is the half that consumes it, and unlike the last one it is in Amazon Connect rather than the CX Portal.

You have already read the demo’s flow. Now you build a much smaller one of your own, against the entity you just created.

Two pages:

  1. What the lookup returns — the one Lambda call, its parameters, and the response shape you will be reading in the next page.
  2. Build a simple flow — four blocks, your entity, a caller hearing a field from it.