CxWORKSHOPS

Hands-on guides for configuring, operating and extending your CX Portal contact centre.

1 workshops21 pages1 product areas
1 workshops
DFCNew

Dynamic Flow Configurator Essentials

Build the DFC model behind a working phone line, then change a value and hear the next call behave differently without touching the flow.

DFCContact FlowsAmazon Connect
Intermediate90 min21 pages